We ship to: Australia (where we're located), Aotearoa/New Zealand, parts of East Asia, Southeast Asia, South Asia, Central Asia, and West Asia, the U.S., Canada, the UK, parts of Europe, the United Arab Emirates, and South Africa.

We provide free local shipping to customers on the Gold Coast. Contact us at hello@finpotterytools.com.au to organise this service.

Shipping is weight dependent and automatically calculated at checkout depending on the weight of your order.

Please note for international orders: Once your parcel enters your country, use the tracking number with your national postal service (e.g. USPS, Canada Post, etc.) for most accurate shipping updates.

Please refer below for important information regarding customs fees, which are not included in our shipping costs.

IMPORT DUTIES

All international packages may be subject to duties and taxes upon arrival. This fee is not included in our shipping fees. Taxes are calculated based on the items ordered, your shipment destination, value of your purchase, and the specific rates set by the local government. Fin Pottery Tools only charges tax (GST) for Australian orders.

Please note, duties are non-refundable upon return of an order.

For specific information on duties and customs regulations, we recommend contacting your local customs office directly.

Find the shipping rates and delivery times below:

Australia

FREE STANDARD SHIPPING ON ORDERS OVER $199 (excluding WA)
Starting from $10 AUD. Standard shipping on orders. Please allow up to 10 business days to receive your order once shipped.

Aotearoa/New Zealand

Starting from $20 AUD. Standard shipping on orders. Please allow 4-7business days for you to receive your order once shipped.

Asia

Starting from $40 AUD. Standard shipping on orders. Please allow 7-11 business days for you to receive your order once shipped. Includes East Asia, Southeast Asia, South Asia, Central Asia, and West Asia.

United States

Starting from $25 AUD. Express shipping on orders. Please allow 5-9 business days for you to receive your order once shipped.

Canada

Starting from $20 AUD. Express shipping on orders. Please allow 5-9 business days for you to receive your order once shipped.

United Kingdom

Starting from $25 AUD. Express shipping on orders. Please allow 6-9 business days for you to receive your order once shipped.

Europe

Starting from $25 AUD. Express shipping on orders. Please allow 6-9 business days for you to receive your order once shipped.

UAE

Starting from $30 AUD. Standard shipping on orders. Please allow 7-11 business days for you to receive your order once shipped.

South Africa

Starting from $32 AUD. Standard shipping on orders. Please allow 8-12 business days for you to receive your order once shipped.